Title: Product & UX Designer - SaaS (Transportation Industry)

Location: North America (Remote)

Type: Contract

Company Overview:

Pitstop Connect is a cutting-edge enterprise AI SaaS startup in the transportation industry. Leveraging over 15 billion data points from various sources, including vehicles, sensors, and historical records, Pitstop leverages AI to predict issues to enable fleets to improve efficiency and reduce costs. We are a well-funded and rapidly growing company, and we are seeking an experienced Customer Success Leader with a background in the fleet/trucking industry and/or SaaS to join our team.

Job Description:

As a Product Designer at Pitstop Connect, you will play a pivotal role in shaping the future of our software products. You will work closely with cross-functional teams to design and deliver exceptional user experiences for our transportation and fleet management solutions. Your primary focus will be on understanding user needs, conducting research, and translating insights into intuitive and visually appealing product designs.


Collaborate closely with product and engineering on strategy, planning, and execution.

Work directly with customers to understand their needs and validate design solutions.

Conduct user research, including user interviews, surveys, and usability testing, to gain deep insights into user behavior and preferences.

Create user personas, user journey maps, and wireframes to visualize and communicate design concepts.

Develop high-fidelity prototypes and design mockups that showcase the user interface and interaction flow.

Work closely with the development team to ensure design implementation aligns with user-centric principles.

Continuously iterate on designs based on user feedback and usability testing results.

Maintain design consistency and brand identity across all product touchpoints.

Stay updated on industry trends, design best practices, and competitor products.

Advocate for accessibility and inclusion in design, ensuring our products are usable by all.


  • Bachelor's degree in a design-related field or equivalent practical experience.
  • Proven experience (X years) in product design with a portfolio showcasing your work, specifically in the transportation and fleet management industry.
  • Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar.
  • Strong understanding of user-centered design principles and methodologies.
  • Excellent communication and collaboration skills with cross-functional teams.
  • Experience with Agile development processes is a plus.
  • Knowledge of accessibility standards (e.g., WCAG) is a bonus.
  • A passion for creating user-friendly solutions that solve complex problems.

Why Pitstop Connect:

  • Join a fast-growing, dynamic company at the forefront of innovation in the transportation and fleet management industry.
  • Collaborate with a talented and passionate team of professionals dedicated to making a positive impact.
  • Competitive salary, benefits, and opportunities for professional growth and development.

Join Pitstop Connect today and play a vital role in revolutionizing the transportation industry through cutting-edge SaaS technology. If you are a driven and experienced Customer Success Leader looking to make a significant impact, we want to hear from you!